Clear C2, Inc. Receives 2015 CUSTOMER Magazine Product of the Year Award
... insights on the latest developments in agent training, analytics, ERP, IVR, social CRM solutions, mobileapps, workforce management and more.
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Thomas Cook moves workforce management into the cloud
Thomas Cook moves workforce management into the cloud ... years of success with NICE's Workforce Management solution, we decided to move our ... £3bn of sales through its websites, of which £500m came from mobile devices.
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