| Cloud Communications Company Jibe Mobile Wins 2013 Telecom Council ... Sacramento Bee Jibe's Global IP Communications Cloud and consumer app were recognized by over 30 leading carriers for breakthrough technology innovation and delivery for the Telecomindustry. (Logo: http://photos.prnewswire.com/prnh/20130226/LA65862LOGO-b). See all stories on this topic » |
| Telcos claim modest improvement in customer satisfaction Computerworld Australia One in six telecom customers are unhappy with their service, a slight improvement from the previous quarter, according to a survey released by the Communications Alliance. The Comms Alliance released its quarterly Telecommunications Customer ... See all stories on this topic » |
| Telecoms regulators meet in Lagos Biztech Africa The first annual Conference of African Telecom Regulators on Consumer Affairs (CATCO) is underway in Lagos, with delegates focusing on their mandate of protecting and promoting the interests of telecoms consumers in a harmonised way. Hosted by the ... See all stories on this topic » |
| Reliance Communications to pay Rs 10K for malpractice: Forum Business Standard Reliance Communications Ltd has been directed by a consumer forum here to pay Rs 10,000 to one of its subscribers as compensation for its "malpractice" of changing his tariff plan without his consent. ... Disputes Redressal Forum also held that ... See all stories on this topic » |
| ACMA warns Telstra over billing errors Telecompaper (subscription) The Australian Communications and Media Authority (ACMA) has formally warned Telstra for breaching the Telecommunications Consumer Protection Code 2007 (TCP Code). An investigation found that between 2006 and 2012 Telstra incorrectly billed a ... See all stories on this topic » |
| ACMA warns stragglers about compliance statements Telecompaper (subscription) In its first year of operation, 224 Australian telecommunications providers submitted code compliance statements to Communications Compliance (CommCom), the body set up by industry to encourage compliance with the Telecommunications Consumer ... See all stories on this topic » |
| Ofcom boss calls on telecom firms to simplify switching seenit.co.uk In a speech to the Consumers and Citizens in the Communications Sector event, Mr Richards called on the industry “to transform switching; to remove the inconvenience, delays and uncertainty that currently can bedevil consumers when trying to change ... See all stories on this topic » |
| Covec report "fundamentally flawed" - Key TVNZ Prime Minister John Key has dismissed as "fundamentally flawed" a report commissioned by a combined consumer and communications sector lobby seeking to stop government intervention on pricing of the nation's ageing copper linetelecommunications ... See all stories on this topic » |
| MNP: Consumer rights group wants telcos to focus on customer service BusinessDay Since the Mobile Number Portability (MNP) was introduced by the NigerianCommunications Commission (NCC) late last month, telecom companies have concentrated on wooing subscribers to switch to their networks, but the ConsumerRights Advocacy ... See all stories on this topic » |
| Forum tasks telecoms regulators in Nigeria, others on consumerism The Guardian Nigeria Juwah said in Nigeria, the Communications Act, 2003 bound them to three primary stakeholders, which are government, operators and the consumers, saying that out of this three, “Consumer is King, occupying pivotal role in the commission”. He stressed... See all stories on this topic » |
| Consumer Communication - Ericsson Consumer Communication. ... Telecom Operators ... Consumer Communicationsolutions enable operators to make multimedia services available to everyone. www.ericsson.com/ourportfolio/.../consumer-communication |