| FCA finds mobile phone insurers 'inadequate' Telegraph.co.uk Mobile phone insurers have been found 'inadequate' in a review by the Financial Conduct Authority (FCA). The review cited several examples of 'poor practice' and instances where contract terms were unclear and customers were not treated fairly. See all stories on this topic » |
| Some mobile phone insurance policies are poor and unclear says FCA Post Online The FCA reviewed the practices of nine firms that have a majority share of the mobile phoneinsurance market, and found that some firms were not always thinking through why high numbers of claims were being rejected, and therefore not feeding that back ... See all stories on this topic » |
| Overhaul phone cover, insurers told expressandstar.com The review of nine firms by the consumer watchdog comes amid rising anger that technicalities in small print are being used to reject legitimate claims. The financial ombudsman tackled 615 new complaints about mobile phone insurance in 2012/13, finding ... See all stories on this topic » |
| Nokia Lumia 925 Review: Should you wait for the EOS? Know Your Mobile There's a few bits of functionality that have been axed and an aesthetic overhaul has been conducted - but is that enough to make you shell out for one? Or is Nokia just working the 925 to squeeze the most it can out of its grasp on the Windows Phone ... See all stories on this topic » |
| Watchdog to tackle 'unclear and unfair' mobile phone insurance The Times (subscription) The City regulator is poised to hit a mobile phone insurer with a hefty fine after unearthing shoddy customer treatment and poor complaints handling during an industry-wide review. As the latest potential mis-selling scandal threatens to hit Britain's ... See all stories on this topic » |
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